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Frequently Asked Questions

SELLING PROCESS

What kind of information should I add in the description?

Adding as much relevant information as possible in your listing will increase buyer confidence and interest in your item. Important information to include specifications such as material, color (especially if there is a specific colour name assigned to the item by the brand i.e. Hermes Rouge Cassaque), dimensions and any defects or flaws - this is especially important to avoid any buyer cancellation. Most buyers will also want to know the inclusions of the item (authenticity card, dustbag, box, receipt etc) and any other details regarding the item that may be relevant (i.e. if all the original labels are still attached, if any alterations have been made to the item particularly for clothings).

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