What is the Huntstreet Buyer Protection?
All items sold on HuntStreet are subject to a stringent verification and quality control process by our team of in-house experts and aided by high-end authentication technology.
In the unlikely event that you find any significant misrepresentation issues with the item received, you have a 2-day Buyer Protection period upon receipt of item to flag a complaint. Our Quality Control team will then further investigate your complaint and issue a refund if your claim is verified.
The following complaints is covered under the Buyer Protection:
- Incorrect item shipped
- Item is not authentic (written proof from brand principals or a Letter of Evidence from Entrupy)
- Item is significantly not as described (i.e., style, colour, size, obvious defects not noted in HuntStreet listing)
If no claim is made within 2
days of receipt of item, the earnings held in escrow will be released to the seller. Once payment has been released, all sales are final and no returns/exchange nor refunds will be provided.
Items that do not fit or are not suited to your taste (i.e. change of mind) is NOT covered under the Buyer Protection policy. In such instances, buyer can easily relist the item for sale on Huntstreet.