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delivery & shipping

Domestic Shipments

We offer free shipping nationwide for orders above IDR 3,000,000.
For orders IDR 3,000,000 and below, shipping fee will be calculated based on the product type and weight for orders.
We ship nationwide across Indonesia via JNE Regular, JNE YES (Overnight Delivery), and GO-JEK (within DKI Jakarta area).

International Shipments

We ship orders worldwide from Indonesia via DHL Express.
Shipping fee will be calculated based on the product type and weight.

Please note that the customer is responsible for ensuring that items purchased can be legally imported into the destination country. Regulations may apply for certain types of items, such as exotic leathers.

Please contact us for international shipments outside of Singapore at

Package Tracking

Once your package has shipped, we will send you a notification with your tracking number.
If you choose delivery via GO-JEK, we will send you a notification with your driver name and phone number.

Delivery Insurance

You may choose whether or not you want to add insurance to your delivery.
The cost of insurance is as follows:
JNE = Total Price x 0.2% + IDR 5,000
DHL Express = 3% of Total Price or Minimum USD 25
GO-JEK = Insurance is currently not available for deliveries via GO-JEK.


We accept domestic returns for fitted items (shoes and clothing) only.
Returns are given in the form of store credit that will be added into your account after we receive the item(s).
Non-fitted items (bags and accessories) and discounted items are not returnable.

We currently do not accept international returns for any item.
Non-returnable items are available for re-consignment.
Click here to learn more!