Requesting for a collection is really easy! Simply click "Create New Listing" on your seller dashboard and click on the Schedule Pickup/Dropoff option. Indicate your preferred date and address for our collection. Once you have submitted your request, a confirmation email will be sent to you and our Customer Service will contact you to confirm the pickup date and time. Do remember to print the prepared shipping label (available for print on your Seller Dashboard) when preparing your package for collection.

Note: Should you need to make changes to your collection slot, please kindly ensure you contact our Customer Service (WA +62 811 8880 048) well ahead in advance to request for a change. Changes can be made with no charge as long as the changes are communicated and acknowledged by Huntstreet at least 24 hours prior to your pre-arranged collection slot. We regret that any last minute cancellation/change to your pre-arranged slot outside of the stipulated change window or in the event of a failed collection (i.e., no one was home to handover the package to us), we will need to impose an administrative fee to cover the associated delivery costs.